Wash & Care Guide

Worlds Finest Fibres

Our knitwear and accessories are designed and manufactured by us using only the finest luxury fibres. Beautiful styles made from the finest yarns with great attention to detail, producing garments that if cared for correctly, will last for years to come and like a fine wine, improve with age. This is where our garments differ from many inferior products found on the High Street. Below is our specialist advice on how to care for your cashmere but if you are at all unsure and require further guidance please feel free to contact us by email, live chat or by phone on 01908 523150.  Even if the garment in question is not one of ours, as the luxury fibre specialists we will be pleased to help in any way we can.

Washing & Drying

Hand washing your garments frequently will refresh and condition the fibres. Knitwear and pashmina may be washed by hand using a small amount of gentle non-biological detergent.  Soak in lukewarm water (30c) with detergent added. Turn inside out and squeeze clean gently, try rolling it if this helps - do not rub or wring. Thoroughly rinse in lukewarm water. Re-shape to its original size and dry flat over a towel away from direct heat and sunlight. Press under a damp cloth on a low heat setting. Always wash each garment separately. Items can also be dry cleaned although we find hand washing is preferable.

Storage

Ideally garments should be stored inside out and kept in a dust free and well-aired area away from direct sunlight. Before storing for any length of time ensure your garment is washed well as dirt, dead skin or dust can attract moths and other insects.

Enquire now or call 01908 523150

Moths & Repair

We are frequently contacted by customers who have suffered at the hands of moths!  We recommend using our aromatic cedar blocks, hangers, sachets and cedar oil (available from our sister company The Cashmere Centre) to keep them at bay and to always ensure that any knitwear is washed well before putting it away. 

Pilling/Bobbling

Sometimes knitwear will shed some fibres during initial wear and softer fibres such as alpaca and mohair are more prone to this. They work their way to the surface and appear as small balls. These pills will naturally disappear during the washing process. Friction pilling may also occur when a garment, like a jacket, is worn on top of cashmere where the lining is a coarser material such as wool or synthetic fibre. We recommend regular washing to minimise pilling.

Copyright © 2018 James Alexander Clothing. All rights reserved.